Privacy Policy

Last Updated: [25th December 2025] ZAROOORI (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the ZAROOORI mobile application, website, and related services (collectively, the “Platform”).By accessing or using ZAROOORI, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information

When you register or use the platform, we may collect:

• Name
• Mobile number
• Email address
• Location (city/area)
• Vehicle-related details (optional)

b) Business Information (Dealers / Service Providers)

• Business name
• Contact details
• Service categories
• Listings, offers, pricing details
• Uploaded images and descriptions

c) Usage & Technical Information

• Device information (model, OS version)
• App usage data
• IP address
• Log data and analytics
• Crash reports

d) Location Information

We may collect approximate or real-time location data (with your permission) to:

• Show nearby services
• Enable emergency assistance
• Improve service accuracy

2. How We Use Your Information

We use collected information to:

• Provide and improve platform services
• Connect users with relevant dealers and service providers
• Enable RFQ (Request For Quotation) functionality
• Facilitate emergency and service requests
• Communicate updates, offers, and notifications
• Ensure platform security and prevent misuse
• Comply with legal obligations

3. RFQ & Communication

When a user raises an RFQ:

• Relevant details are shared with matching dealers/service providers
• Dealers respond directly with quotations
• ZAROOORI does not control dealer responses or pricing

Communication between users and service providers may occur via the platform or external contact methods shared voluntarily.

4. Sharing of Information

We may share your information:

• With dealers, service providers, or sellers to fulfil your request
• With third-party service partners for analytics, notifications, or hosting
• When required by law, regulation, or legal process

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Storage & Security

• We implement reasonable security measures to protect your data
• Data is stored on secure servers
• Access is restricted to authorised personnel only

However, no digital platform can guarantee 100% security.

6. User Responsibilities

Users are responsible for:

• Maintaining confidentiality of their login credentials
• Ensuring accuracy of information shared
• Interactions and transactions with third-party providers

ZAROOORI is not responsible for data shared outside the platform by users.

7. Third-Party Services & Links

The platform may contain links to third-party websites or services.
ZAROOORI is not responsible for the privacy practices of external platforms.We encourage users to review third-party privacy policies independently.

8. Children’s Privacy

ZAROOORI is not intended for users under the age of 18.
We do not knowingly collect personal data from minors.

9. Your Rights

You may:

• Access or update your personal information
• Request deletion of your account (subject to legal requirements)
• Opt out of non-essential communications

Requests can be made via the contact details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated “Last Updated” date.Continued use of the platform indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Website: [zarooori.com]